State of Care Report Launched - Leadership is key

Thu, 15 Oct 2015

Leadership and collaboration emerged as more crucial than ever in the CQCs State of Care report that was published today. This is the CQCs annual overview of health and adult social care in England.

It has been able to draw on the findings of its new ratings system across all of the sectors regulated by the body.

The analysis shows that, despite increasingly challenging circumstances, many services have managed to either improve or maintain quality.

More than 80 per cent of GP practices and six out of ten of adult social care services inspected so far have been rated as good or outstanding. Of the hospitals rated, 38 per cent were also found to be good or outstanding.

However, alongside these encouraging findings, there remains significant variation in quality and an unacceptable level of poor care. Up to 31 May 2015, 7 per cent of acute, primary medical and adult social care services had been rated as inadequate.

Patient safety is the CQCs biggest concern across all of the services inspected. Over one in 10 hospitals and a similar proportion of adult social care services have been rated as inadequate for safety, alongside 6 per cent of GP practices and out-of-hours services.

Leadership, collaboration and having the right numbers and mix of staff to meet people's needs are key themes in the report. The coordination of care at a national and local level was also seen to play a key role in the delivery of high-quality care.

Commenting on the report, Chief Executive of CQC David Behan said: "The variation in care that we have observed is not just about the money. Good leaders are what make the difference – leaders who engage staff and people who use services and create a culture of continuous quality improvement... What is very clear is that isolated working and incremental changes are not going to be enough to meet the challenges ahead."